2020-Present
UX Designer
Freelance | Honolulu, Hawaii
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End-to-end design of an all-in-one watersport forecast app with customizable information, intuitive navigation, and an aesthetic display to provide easy access to concise information, reducing 25% searching time to find their perfect water activities spot.
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Built a UX case that improved a vocabulary learning app to help users gain at least 5 new words a day, within a 10 minutes session on-the-go.
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Performing research activities to gain problem insights and validate design approach.
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Conducting AI-driven recommendations, data visualizations, commerce, mobile, and other new initiatives.
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Participating in and leading usability testing activities to reiterate design and ensure the final prototype is validate hyphotheise and solve user's pain points.
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Collaborating with others to gather feedback, and provide constructive design function critiques.
#EXPERIENCE
2016-Present
Project Manager-Marketing
Advantage Webco Hawaii | Honolulu, Hawaii
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Managed marketing activation projects for Procter and Gamble team and ensured every activity generate measurable 4:1 ROI.
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Generated $1 million in incremental sales for FY 2019, and achieved 10% growth of the overall business through initiated local marketing and in-store activation programs for 6 key retailers in the marketing.
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Collaborated with the business intelligence team to analyze sales data, provided a post-activation summary report to senior-level management, for internal executives, retailers, and manufacturers.
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Designed and provided art direction for marketing collateral.
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Led company’s web redesign projects, including creating Information architecture, determining design direction, and content outline.
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Resolve customer order, and logistic issues by coordinating with cross-functional teams, and managing products' databases.
2011-2015
Assistant VP-Marketing Events & Communications
United Overseas Bank (UOB) | Bangkok, Thailand
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Led and initiated exclusive marketing event programs for high-net-worth customers to generate 10-15% YOY sales growth (10:1 ROI.)
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Brought $35MM incremental investments to the bank in the first year of relaunching the Privilege Banking Unit, and maintained a 4.8 out of 5 rankings in customer satisfaction for 4 consecutive years.
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Communicated objectives and goals to multiple sales teams to ensure the sale target was achieved.
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Manage marketing activities' budget throughout the year.
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Designed and developed guidelines for all marketing materials, including print, digital and premium gifts.
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Collaborated with the international Branding & Corporate Marketing team to monitor brand image and positioning, as well as enhance brand loyalty.
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Coordinated with internal teams to solve customers' problems regarding Privilege Banking's benefits, marketing events, and transactions.
2008-2010
Creative Director & General Manager
Splash Communications (Asia City Media Group) | Bangkok, Thailand
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Generated 20-30% profit margin for every custom project.
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Oversaw projects from start to finish to ensure on-time delivery.
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Supervised a cross-functioning team including graphic designers, production managers, and sales representatives.
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Developed guidelines for publication design based on customer’s requirements.
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Fostered and maintained customer relationships.
2001-2008
Senior Graphic Designer, Art Director
Asia City Media Group | Bangkok, Thailand
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Provided visual design, concept, art direction, style guide for BK Magazine, the company’s main weekly publication, and customer’s requested projects, as well as photography, layout, and illustration.
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Recruited and supervised graphic design and production team, as well as liaised with suppliers.
#MORE
Assistant Art Director
Amarin Printing & Publishing | Bangkok, Thailand
#EDUCATION
Master of Arts, Journalism and Mass Communications
Thammasat University | Bangkok, Thailand
Bachelor of Arts, Communication Arts, Information Management
(First Class Honor)
Rangsit University | Pathum Thani, Thailand
Global Business Certificate, East-West Knowledge Leaders Program
(Fujitsu’s Scholarship, Thailand representative)
Japan-American Institute of Management Science | Hawaii & Japan
Voice User Interface Design Certificate
User Experience Designer Certificate
CareerFoundry | Berlin, Germany, Jan - Oct 2020
#AWARD
MODEL FOR INNOVATION
(First Place Winner)
Japan-American Institute of Management Science | Hawaii & Japan
Researched and created a framework to solve public transportation problems in Honolulu based on users and social needs. Coincidentally, the same idea was deployed in Hawaii 5 years later, which is known as Biki - Honolulu’s bikeshare system.
TOOLS
Sketch/InVision • XD • Illustrator • Photoshop • InDesign • Balsamiq • Marvel • Usabilityhub • Figma • HTML, CSS • Alexa Skill Kit • VoiceFlow • Google Workspace • Optimal • iMovie
#SKILLS
UX/UI/VOICE USER INTERFACE DESIGN
User Interviews • Market & Competitor Research • Personas Identification • Journey Maps • Information Architecture • Task Flows, Voice User Flows • Prototypes & Wireframes • Usability Testing • Visual Design • Style Guide
LANGUAGES
Thai (Native) • English (Fluent)